Bespoke business support services
Your Operations Partner.Not just another VA.
Systems, projects, admin and more, tailored to you and actioned.
Let me take care of the diary, the admin, the procurement, the systems, the projects, the leads, the AI



Beyond a Virtual Assistant
Bespoke business support that goes beyond traditional Virtual Assistant support. From systems, projects, procurement, admin, lead management, social media, and more. Tailored to you. Actioned.
I’m Amy Hardiman, Operations Partner. Two decades of experience, backed by AI where it adds value, fully insured and ICO registered.
Do what you do BEST and DELEGATE the REST
What I Do
Support shaped around your business
Admin
- General administrative support
- Invoicing, including CIS
- Customer support
- Diary and calendar management
- Email inbox management
Procurement
- Supply chain and procurement support
- Agreements and negotiations
- Management systems, stock management
- Supplier sourcing and comparison
- Purchase order processing and tracking
- Cost and spend analysis
Systems and Process Building
- File organisation and digital tools management
- SOPs (Standard Operating Procedures, i.e. the step-by-step guides that mean tasks get done the same way every time, even if you’re not the one doing them)
- Data entry and database creation
- Process mapping and documentation
- Systems review and improvement
Project and Event Support
- Project management and workflow coordination
- Event planning and logistics
- Customer and client onboarding
Lead Management
- Lead capture and CRM support
- Enquiry and pipeline management
- Follow-up and nurture support
Content and Social Media
- Social media content plans, post creation and scheduling
- Formatting, proofreading and document preparation
- Product research and reporting
Completely Bespoke
Every client is different, so every support package is tailored. If you need something not listed here, just ask. I shape my services around you.
What clients say
“Amy helped me with my business start-up ad hoc admin tasks, branding and forms. Amy is absolutely amazing, she is so organised and helpful. As my business grows I will 100% be hiring her again. Incredible service.”
Alice - The Glow Skin Clinic
“Amy has made it possible for me to work on my business rather than in my business by taking over the day-to-day tasks that were taking up the majority of my time, this has in turn increased my profits. She is reliable, proactive and a pleasure to deal with. Thank you Amy.”
Aimee G
